Job Posting: Managing Director, Downtown Eastside SRO Collaborative

The Downtown Eastside SRO Collaborative (SRO-C), seeks a Managing Director who brings the experience to provide operational planning and management, strong finance and budgeting skills, HR and personnel management, and a background in grant writing, fundraising, public outreach, and stakeholder relations. The ideal candidate for this position is passionate and knowledgeable about advocating for housing justice, leadership development, and health and wellbeing for the most vulnerable residents of Vancouver’s Downtown Eastside. The Managing Director is supervised by the Board of Directors and will work as a co-equal with SRO-C’s founder and Organizing Director, Wendy Pedersen. A willingness to work collaboratively and share leadership and a drive to actualize the vision of the Organizing Director and Board of Directors will be essential to success.


About the Downtown Eastside SRO Collaborative

The Downtown Eastside SRO Collaborative (SRO-C) seeks to preserve Vancouver’s SRO housing stock and promote healthier living conditions and wellbeing for SRO tenants through tenant organizing. Established in 2015 as a pilot project, SRO-C focused on building tenant committees and organizing for repairs in 5 privately-owned SROs, including high profile cases at the West and Lion Hotels where tenants won major improvements, and at the Regent and Balmoral Hotels where tenants were relocated to better housing. In 2017, SRO-C began organizing networks of SRO tenants for overdose prevention in the privately-owned SROs. In 2018, SRO tenants joined with academics from Queen’s and Simon Fraser Universities to research the past, present and future of SROs and to stimulate a new phase of organizing in the hotels. Now the SRO-C is poised to embark on the next phase of its mission, a 3-year plan to get significant three levels of government investment in the private hotel stock in Vancouver’s Downtown Eastside.


About the Position

Since 2017 SRO-C founding Executive Director Wendy Pedersen has filled both roles of Managing and Organizing Director, developing the organization’s model, funding, staffing, and administration. Now with stable core funding and a series of successes, the SRO-C is poised to embark on the next phase of its mission, a 3-year plan to get renovations, rent control, improved management practices, new peer-led program and tenant committees in every privately-owned SROs. The existing TORO program will also continue organizing and indigenizing tenants around overdose prevention and healing. With this ambitious vision in mind, SRO-C’s Board of Directors is undertaking a staff reorganization designed to free the founder to focus entirely on organizing, developing a program and leading a team of staff and tenant organizers to achieve the goals set forth in the 3-year plan. To achieve this the Executive Director position will be split into two roles, with the Organizing Director focusing entirely on organizing and program development and a new Managing Director position carrying the administrative burden to ensure continued operational and funding stability.

The Managing Director is a skilled operational manager with depth of experience in financial management, fundraising, and administration. SRO-C will employ a minimum of 5 full-time staff, 2 part-time staff, and dozens of peers in 2020. Staff and budget size may increase significantly based on the results of pending funding requests. The Organizing Director will supervise all organizing staff, but will require administrative, HR and team management support from the Managing Director. One office administrator, currently a half-time position, is directly supervised by the Managing Director.



 Operational Management and Governance (20%)

  • Ensure that all office and administrative systems function effectively, developing new systems and delegating responsibility as necessary.
  • Lead in the creation of excellent inter-team communications between organizing and administrative staff by organizing and facilitating regular all-team meetings and implementing functional productivity tools to be used by all staff.
  • Ensure that the organization is effectively structured and staffed with competent employees.
  • Support the Organizing Director in personnel management, including annual performance reviews of all staff.
  • Maintain legal provincial and federal status of the society.
  • Work with Board of Directors to schedule regular meetings, recruit new members, and develop processes and policies to enhance board function.

Financial Management and Budgeting (30%)

  • Develop and regularly track annual operating budgets with a high accuracy of cash flow projection.
  • Work closely with bookkeeper to establish systems for accurate and timely financial reporting; prepare and present to the Board quarterly financial reports including budget to actuals with variance analysis.
  • Supervise, train and direct administrative support staff in developing and maintaining all office and operational systems related to finance and administration.

Fund Development (30%)

  • Lead or direct staff or contractors in grant prospecting, reporting, and management of the grant process.
  • Work closely with the Organizing Director or contractors on grant writing and take responsibility for developing all grant budgets.
  • Work closely with the Organizing Director on maintaining and expanding organizational donors and sponsorships.
  • Lead the creation and implementation of a robust individual donor program, including small donors and major gifts.
  • Explore creative avenues to maximize financial resources and earned revenues. 

Marketing/Communications and Public and Stakeholder Relations (20%)

  • Work with administrative personnel, organizing staff, volunteers or contractors to maintain and enhance website and social media, including press releases and materials for the general public.
  • Work with Organizing Director and Board of Directors to develop and implement a marketing communications and PR strategy, as well as participate in stakeholder communications, coalition building, and partnership development.
  • With the Organizing Director, develop and maintain good relations with vendors, strategic partners, community, public agencies, and the media.
  • With the Organizing Director, represent the organization to funders, sponsors, and the general public.


To learn more about the position, including experience, personal qualities, compensation and application process, review complete posting on Charity Village.